3 Characteristics of Innovation

Innovation is the change that keeps human civilization progressing.
Unless you innovate, you will keep using the existing strategies and
techniques till stagnation. However, innovation is something which needs
to be inculcated in the general masses for better advancement. By
imparting knowledge on how to innovate, you create a talented resource
pool, which is inquisitive by nature. It has many attributes that make
it very successful. Read on to find three characteristics of innovation.

Three characteristics of innovation:

1. Trust level

Innovation succeeds only when there are high levels of trust. This is
because in order for innovative people to be given a chance, you need to
trust that person to deliver the result. However, this is a major
hindrance in almost all corporate scenarios. Professional jealousies,
rivalry, and human egos tend to put a stop in advancement of talented
people’s careers. Industry leaders should strive to ensure that an
environment of trust develops in any workplace. They should make
employees understand that it is for their own benefit if they develop an
innovative spirit.

2. Diversity

Innovation thrives on diversity. When people from different backgrounds
come together, a treasure trove of ideas and knowledge develop.
Different point of views enables a concept to be scrutinized from
different angles. If you fill your workplace for people from the same
background, it will not be dynamic. People of different color, race and
cultural background should be encouraged to give their ideas without any
prejudices for the good of the company. Innovation workshops help to
drive the point of the importance of diversity in the minds of the
company top management. For a company to innovate, diversity should be
deeply ingrained in the mindset of the company and its workforce.

3. Risky Ventures

Risk is a part and parcel of innovation. You cannot expect each and
every venture to succeed. Even the best and experienced employee may
find it hard to succeed an idea due to numerous and uncontrollable
factors. This may include business and personal factors. Companies
training its employees to innovate should assure them that risk will be
tolerated. Otherwise, they may not give their best if under pressure
from their higher ups. Innovation development training also sensitizes
companies about the benefits and disadvantages of risky business
proposals. The apt adage for business is ‘No gain without risk’.

The above three characteristics may differ in intensity for different
sectors, but the core essence remains the same. Identify the three
characteristics at the right time in order to have the best innovation
training.

What Books Can’t Teach You Performance Management For Beginners

If you poke around in the business section of your local bookstore, you’re bound to find an assortment of books on management and perhaps even more specifically, performance management.

Learning not only theory but how to actually implement good performance management in your office or other workplace has the potential to save your organization time and energy wasted in employee turnover. Books can give you theory, but not the physical tools to organize and practice more effective management. This is where LMS performance management courses come in.

What an LMS course gives you is that interactive learning experience, which has many benefits including the simple fact that it’s faster and simpler than reading a book. In addition, its dynamic and interactive nature allow the information to stick in your brain long-term and is more likely to completely transform your management practices. The non-interactive nature of books prevents them from having this same function.

You probably already know some tenets of good performance management, but perhaps you don’t know how to actually implement those ideas. You may be wondering, how can you foster the drive for success in your employees? Start by creating goal-oriented performance review meetings and appraisals.

How can you establish a solid communication system in order to prompt the best performance and value from your employees? And how can you help employees understand how their jobs contribute to both their own goals and those of the organization? An LMS course in performance management is a time- and cash-saving investment that’s simple and easy to complete.

Here Are Reasons To Start Your On Business

Starting a business and wanting to be your own boss might have been something that you gave a lot of thought about yet if you are hesitating to take a step forward, you are not alone. Though starting a business yourself is very appealing the thought makes you rigid because you are not sure if it is the right thing to do. You may not how to go about the startup and its planning. If a business is something that you cant stop thinking about then you would be motivated by these reasons that confirm you need to give it a try.

You are the decision maker-

Many people go about following orders without questioning, however some others hate doing this and would love to be in control. Being in control of your destiny helps you move forward. Following others rules is something that you have to do if you work for others. If you are the decision maker you get to make the rules instead of being the one who follows them.

Unlimited income-

Depending on the dedication you gift to your business, your imagination and your skills your income varies. There is no limitation as to how much you can earn. This is not the case then you work for others because there is a limitation on your income. Choosing the right business is the key to securing a sound financial basis.

Making a difference-

Comparing your potential and the difference you are making right now working under somebody will give you a clear idea of what you are capable of. As a business owner you would be able to help many people and make a difference in their lives by giving them an opportunity to work for you. If you are successful in your business then you can even go ahead and help the needy by contributing to charities and foundations.

Security

A business can provide you with more job security in comparison to working under an individual. In earlier times people used to work for a company and then retire with pension benefits, however this is not how it works in the modern age. There is a lot of uncertainty when it comes to keeping a job. You may be employed today and be totally jobless next week. There is definitely a level of uncertainty by being a businessperson however you can always change businesses depending on the market conditions and fluctuation.

Enjoy what you do-

Not many people working under others would be enjoying that job they perform. At the end of it you would be disappointed when looking back in life and would regret not doing something that you liked better. You would be happier taking a chance doing something that you like to do.

It would be absolutely rewarding if you could start and run your business successfully. You would get a lot of job offers but if that is not what you want then go do what you wish. An atomy marketing plan is sure to guide you in the right path.

Koi Pond – Liners Vs. Professional Construction

Why is there so much talk about pond liners? Which ones are UV protected, or stronger, or last longer? I am by no means an expert on liner technology, nor have I ever used them in my 29 years of designing and building waterfalls. If you’re a “liner guy” disciple, I’m sure you’re thinking, “Oh no, here he goes.” To tell the truth, I have been minding by own business for over two decades, just watching, reading and listening to all the “experts.”

I’ve listened to how “pond liners are simple to install,” and “pond liners are inexpensive compared to concrete and steel,” and “pond liners are quick to install.” Or “pond liners last for 50 years,” “pond liners bring higher profits to pond construction and waterfall construction,” and “liners don’t contaminate the water with alkali as does concrete construction.” Yes, I’ve almost sold myself on listening to the facts of the “experts.” Well, not quite, due to a few facts of my own.

So, a pond liner is guaranteed for 40 to 50 years? I would have to agree with that, as long as you leave it in its box the whole time. Too bad a liner manufacturer’s warranty doesn’t include damage from gophers, ground squirrels, chipmunks, rats or mice. Or tree, plant and weed roots. Or from stretching and punctures in the liner due to heavy rocks and other sharp objects. Startling fact: a puncture only the size of a pin hole can cause a pond to lose one drip per second, or 5 gallons in just 24 hours. That’s a pin hole, not a hole made by a pair of buck teeth on a burrowing mammal.

Imagine along with me for a minute: You have spent $350 on a pond design and then $8,000 of your hard-earned money for a pond and waterfall. This water feature is impressive. They dug a big hole, piled up some dirt at one end, draped a large rubber liner over the whole thing, and placed giant boulders all around the fish pond and on the dirt mound. Smaller rocks fill in between the boulder and additional rocks cover the liner in the pond. Now, it’s two years later and you’ve just come home from a two-week vacation to find the pond half empty (or half full, if you’re a positive person).

There must be a leak! How did this happen? Where is it? No problem, you think, I remember the salesman’s pitch: “If you should ever get a leak, just clean off the area around the hole, dry it off, and using the directions enclosed in the patching kit, apply this patching material.” But there’s only one problem: Where is the leak? or leaks? How do I find them? And if I do find them, and I’m successful in patching them up, what’s to keep it from leaking again?

Okay, I’m going to snap my fingers and you’ll wake up: “Snap!” Surprise! That was only a mental exercise with a happy ending. It wasn’t real. Or was it? Yes, it was. The short story you just heard was true. One out of every eight projects we do involves replacing the leaky liner for an angry fish pond/leaky liner owner.

Why am I finally speaking up now, after all these years and waterfalls and fish ponds? Because I’m angry, too! Not at the “liner guy” who sells the pond liners, but at his disciples around the country who are bragging how much money they make in just one or two days. I’m not upset at the fact that they make in two days what takes me six to seven days to make in constructing my fish ponds of rebar and 3000 psi concrete.

My ire stems from having to charge $8,000 to replace a $6,000 liner pond that lasted only two years. (A pond liner with padding didn’t stop a tree root which traveled 25 feet to do its destructive work.) For only an additional 16% in cost, that client could still be enjoying his original pond, stress-free, for his lifetime and that of his children and grandchildren and great-grandchildren.

The main features touted by pond liner promoters are simplicity, low cost, quick installation, and extremely high profits. In an article published in his catalog/magazine of liners and accessories, the “liner messiah” has obviously taught his disciples well, as you can read in this excerpt:

“If you hire us to install your pond, you get a choice of buying it with or without a stream. We offer no other choices! The pond we build covers an area of 11 by 16 feet, has a maximum depth of 2 feet, and a beautiful waterfall. We’ll build your pond in one day. The basic pond costs $5,100 and if you want to connect the falls with a stream, you’re looking at an extra $1,000. That’s it. End of story. No mas.”

That’s what Ernie Selles, president of Patio Ponds and disciple of the “liner guy,” said. Another quote from Ernie in the same catalog is, “I get out of bed every morning and look forward to going to work in a way that I never had before.” I noticed he didn’t mention how well he slept.

Let’s do the math on Ernie’s installation. The pond, stream, and waterfall cost is $6,100. The actual retail cost of the kit is only $1,000. $5,100 profit for only one day of labor. Notice: unlike our package, they offer no lights, no autofill, and the pond is only two feet deep. Yet three feet minimum are required for koi fish. A two foot pond affords no protection from predators such as raccoons and herons, and the shallow depth is affected easily by rapid temperature changes, causing undue stress on the pond’s inhabitants. They do not like to construct ponds over two feet deep, because they are more susceptible to cave-ins.

We would build the same pond with a depth ranging from 3 to 3 feet, with no shallows for dining predators. It is constructed of rebar 18 inches on center with a shell of 3000 psi concrete (sidewalks and driveways are typically 2000 psi). This 7 sack, 60% pea with fiber mix is so dense that it’s waterproof. However, we still coat it with ThoroSeal. The pond is equipped with two anti-vortex bottom suction drains, a skimmer to remove surface debris, and an out-of-pond pump that produces 5000 gallons per hour at only 2.6 amps, compared to the liner guy’s pumps which are only 4200 gallons per hour at 7.6 amps – over twice the cost of energy! In addition, you have to pull his heavy cast iron monster pump out of the water to clean out debris.

We would also include a state of the art Aqua Ultraviolet filter and UV light – the best money can buy. The liner guy’s filter needs to be disassembled in order to clean it by hand. The Ultima II filter requires the simple turn of a handle to back flush the debris. This system has been operational in my water features for nine years with no problems. We include an ultraviolet light in our system that kills the bacteria that create smells, kills pathogens that cause disease and algae spores that turn the water green. This light has a wiper arm that cleans the internal lens without the need to open the light.

We also offer an automatic electronic water level control system, the “AquaFill” by Aquamedia Corp.com that keeps the water level of the pond constant. Pond liner installers use floats that are mechanical like the float in a toilet tank. Mechanical fillers can corrode and stick, causing overflows and even poisoning the fish with excess chlorinated water. However, the AquaFill does not stick or corrode.

Not only are all our ponds designed a minimum of three feet deep, we build caves for the turtles and fish to hide in. With pond liner construction, rocks cannot be cemented to the liner and consequently many are loose, creating a hazard if someone were to step on them. Kids will be kids and I promise they will eventually be running up and down the falls. We have no loose rock because they are all cemented in place with Aquamedia Mortar Mix, which is not only three times stronger than regular mortar, it is very dense. As a result, alkali will not leach out into the water and create a pH problem. Regular mortar mix is porous and water passes through the joints of the rock, carrying with it cement residue. This in turn creates stain trails high in pH, easily poisoning the fish.

In conclusion, as an educated customer, would you pay $6,100 for a rubber pond liner or spend the same amount or a little more to get a shell made of concrete and steel that not only would never leak, but would last for decades. So what are we as contractors looking for? Exorbitant profits or peace of mind with long-term, happy clients?

It is more enjoyable for me to get a call eight years down the road from a content client than to get a complaint of a leaky pond. What does the “liner guy” disciple say? “Sorry, we only have a one year warranty”? Or do they go back and remove all the rocks, pull out the pond liner, clean it, repair the leaks, and replace all the rocks and equipment at no cost? Liners or professional installations?

If you say pond liners are professionally installed, then why is the very same liner kit sold to homeowners and do-it-yourselfers? The reason is, it doesn’t take an experienced professional to install one.

All you need is “a garden hose and a shovel”!

Look before you leap, and ponder before you weep. Happy koi, peace and joy.

Types Of Mobile Cranes And Their Uses

Mobile cranes are some of the most useful examples of construction equipment in use today, and they come in many shapes and forms. This article looks at various forms of mobile cranes and their uses.

Truck-mounted crane

The name of these cranes is self-explanatory; the truck the crane is mounted on allows users to move it around, and the crane can be easily transported along major roads which is an advantage as there is no need to arrange special crane transportation.

Whilst a truck-mounted crane is in use, care must be taken not to swing its load from side to side, across the direction in which it is travelling. Outriggers are put out to stabilise the crane when it is stationary, and many have counterweights for extra stabilisation.

Rough terrain crane

This type of mobile crane is mounted on a special undercarriage which has four rubber tyres, allowing it to travel easily over off-road and rough-terrain-type surfaces for pick-up-and-carry jobs. There is usually one engine which powers both the crane and the undercarriage, and the engine is usually located in the undercarriage.

All terrain crane

This types of mobile cranes can travel on public roads as well as on the job site where the terrain may be rough. Designed to lift up to 1200 tons, these cranes combine the manoeuvrability of the rough terrain crane and the ability to travel on roads of the truck-mounted crane, and they use all-wheel and crab steering on the rough terrain.

Crawler crane

These types of mobile cranes have a range of lifting potential from around 40 US tons up to around 3500 tons. A crawler crane is mounted on top of an undercarriage featuring a set of tracks or crawlers that keep it stable and allow it to move.

These cranes are very stable and travel well with loads and moves around relatively easy on site. However, they are very heavy and it can be expensive to move one from one site to another, with larger varieties having to be dismantled and transported by road, rail or even by ships.

Floating cranes

These are cranes that are mostly used in the construction of bridges and ports, and occasionally the offloading of awkward loads from ships. Cranes can be in the form of crane barges, and these are very strong with a lifting capacity of more than 10,000 tons. For this reason they can be used to transport entire sections of bridges, and they’ve been used before to salvage a ship which has sunk. Other types of mobile floating cranes are pontoon-mounted.

There are many other types of mobiles cranes; this is not a comprehensive list but a cross-section of some of the most commonly-used in the industrial world today.

Max International Business Scam – Are We All Being Taken

If you look around all over the internet, there has been really a lot of hype around the Max International business in the last year or so. However, is all the buzz and hype with it and MaxGXL really worth it and is this a legitimate opportunity or just a scam?

OK, so starting at the beginning, what is the Max International Business all about and

All of which sounds excellent, but lets take a closer look at the Max International product line and what they specifically sell. The main product is MaxGXL and that contains glutathione, which aides and improves energy levels, detoxifies your body, and boosts your natural immune system.

Now, take a look at the Max International compensation plan. Overall, it has nine key tiers of payout, to include: retail profits, preferred customer commissions, FastTrack commissions, team commissions, 7 level matching bonus, bonuses for ranks advancement, a global bonus pool, and a bonus car program. Overall, at the core though, it really looks like a pretty normal network marketing opportunity pay plan.

Is Max International really just a scam? No, not at all. It seems to be an up and coming company with a very distinct product line and a good payout plan for its distributors.

But, as is the case with any MLM opportunity, the real deal for the Max International business will be the marketing that its distributors do. That really is the way things become successful, even if they have the latest and greatest products and the best compensation plan.

If you are a Max International business builder, I highly suggest you learn how to effectively market either the business or product in order to be really successful. Learn something like pay per click marketing, electronic magazine ads, or video marketing. This is what creates prospects, leads and downlines.

If you would like to learn more about building your Max International business, read below and click on the link for more information.

Selecting The Suitable Online Textbook Rental Store

If you are a university student and need textbooks at the guaranteed lowest prices then you must select online rental stores. Basically, online rental stores assist you find the guaranteed lowest price for all your university textbook rentals. You enter the textbook name, author name, title or ISBN number or code you’re searching to rent and their well-featured system exceptionally finds the textbook to rent in no time. This is the safest and easiest way to get textbooks at the lowest price and ensure that you’re saving your pocket money at the same time.

But, before selecting any online rental store you must consider certain things in your mind. You must attempt to seek that the online rental stores have physical presence also; this can be done by confirming their address from the “contact us” section. It will not only help you to verify the company but also develop a strong confidence of renting the college textbook. It is almost easy to verify the legality of the company.

You must thoroughly read and understand its terms, rules and conditions to eliminate the future risks. Understanding the terms, conditions and privacy policy helps to know the framework of the online rental store. This is important because some of the rental stores charge heavy and unbearable late fees and other surcharges on the students. Some rental stores do not provide the access of complete textbooks for the semesters. This is the major problem with most of the rental stores; therefore, confirming their rules is equally important.

If you select a renowned online rental store then you can easily get multiple benefits such as purchasing of textbooks options, selling of used textbooks, renting of textbooks along with journals, periodicals, research papers, etc. Well established rental stores offer various types of discounts as well as rebates for the university students. You can select the rental store that has a huge collection of university textbooks to choose from that eventually saves your precious time as well as money.

Reputable online book rental stores can enhance your experience of renting books. Unlike others, they will not only save your precious money by offering cheap book rentals, but they will also provide you excellent customer service and quick delivery of books. Students who have rented books from any such well-established online book rental stores know the differences in services of a reputable online book rental store and any other book rental stores very well.

About the Author: The author is associated with Book Hero. Book Hero is an online book rental service provider offering college and university textbook on rent in Australia. They offer a cost effective way of getting textbooks for a wide array of subjects.

The author is associated with Book Hero. Book Hero is an online book rental service provider offering college and university textbook on rent in Australia. They offer a cost effective way of getting textbooks for a wide array of subjects.

Save Money and Conserve Energy at the Same Time

Energy conservation is of great interest at the moment. It is pretty obvious that energy and water conservation are an issue that affects everyone of us. Also, it is a salient point that energy conservation is perfectly possible practice in your own home.

Before we list some tips to help with your energy conservation, lets list a selection of the inspirational ways that energy conservation has been defined:

* Energy conservation is protecting the earth.
* Energy conservation is our duty to our children.
* Energy Conservation is usually the quickest and most economical method of reducing your energy costs.
* Energy conservation is doing anything you are able to that results in the use of less energy.
* Energy conservation is mostly about modifying habits and understanding.
* Energy conservation is the practice of optimising the way you use energy in order to achieve increased energy output for just the same energy consumption.
* Energy Conservation is important for lots of reasons; economic, social and environmental.
* Energy conservation is an important area where people of almost any age can have an immediate, helpful impact on the earth.
* Energy conservation isnt something that need only be practiced in the workplace.
* Energy conservation is perhaps the most practical way of both decreasing the problem of greenhouse emissions and cutting costs to the consumer.
* Energy conservation is advantageous to the national economy.

If energy conservation is so wonderful, why aren’t we doing more of it?.
Governments really want to improve our record on energy conservation, and a good method they may use to obtain sizable energy conservation improvements is to increase the cost of energy sources. Currently, energy conservation is fairly cost efficient with a fairly quick payback time and reasonable investment. As heads of state increase fuel prices, the fairly quick payback time gets even shorter and the cost advantages even greater.

Consumer awareness today concerning energy conservation is massively greater than it was twenty years ago, but it still isn’t enough. Indeed, improving awareness of energy problems is becoming signficantly more urgent because our gas and electric consumption is developing much quicker than our capacity to generate energy.

What should we do?
It is clear that there are a good few people worried about the cost of staying warm this winter.
Remember that heating and pumping water can sometimes be a big portion of your power bill. The price of gas still increasing and heating oil is not reducing in price either.

So, what steps can you take to help save some of your hard earned cash and help the environment?

The most important tip is to switch things off when you aren’t using them. Television, music center, room lights etc. Don’t even leave things on ‘standby’, it still uses power without cause.

Most power is used by heating, so changing the temperatures on your thermostat is the biggest energy conservation measure you should take.
It is also worth checking the air filters on your heating and cooling system every month.
Facny a cup of coffee? Use microwave ovens instead of hotplates or kettles for heating water.

Changing your heating system? Select energy-efficient equipment when you buy new heating and cooling equipment.

If you are considering buying a gas fire, opt for an efficient flueless design. With the most recent hi-tech designs, absolutely no energy is wasted and lost up the chimney as it is with a normal flued gas fire. Because of this all the heat generated heats your house. This means reduced fuel costs and much improved energy efficiency. They are also far better for the environment, as the most modern gas technology means the fire actually cleans the air it uses.

In conclusion, energy conservation is the sum total of a lot of small things that produce a significant impact.

If you make enough of those small changes, energy efficiency and energy conservation are a win-win combination.

Apply Attraction Pincipes Into Your Social Media Marketing And Watch How Your Online Business Grows

If you have an online business or any internet network marketing business, and you are using any social media marketing platforms, you have the power to tap millions of customers globally for only a tiny investment and create infinite returns. Any small business owner or network marketer who is not leveraging the power of the internet or social media marketing is leaving thousands of dollars on the table. Unfortunately lot of network marketers are using social media the wrong way to the point of pushing away their prospects and even their own friends. You don’t have to go through this process of making cold calls or pitching your product to people you don’t know and get spammed before you knew it.

But How Can You Really Make Social Media Marketing Work for Your Online Business?

A very effective and professional approach to leverage social media marketing for any internet or network marketing business is through applying the principles of attraction marketing. Attraction marketing is about establishing yourself as a leader in your industry then using this to entice people to join your business. It is a very effective strategy that does not involve making cold calls or untargeted sales pitches that are the traditional methods in network marketing.

Some Bits of Information That can Help You Understand How to Apply the Principles of Attraction Marketing into Your Social Media Marketing 1. It takes time for you to establish yourself as a leader in your niche. This is the very first thing you should know about attraction marketing even in social media marketing because you cannot attract any leads if you don’t make yourself into a leader first. So how long will it take you to become a leader? It depends on a lot of factors. First, how good are you in marketing yourself out there? Second, do you have any previous experience in network marketing or social media marketing? Third, do you personally know other leaders out there whom you can use for your advantage? And fourth, do you know who your target market is? If your answer to these questions are all positive, then it’s going to be a lot quicker for you to become a leader in your chosen field.

2. Attraction marketing is about providing lots and lots of good content (often for free). In any industry, you have to regularly create good content to make yourself stand and rise among the others. You can apply this in whatever social media marketing platform you are using such as YouTube, Facebook, Twitter, LinkedIn, Google +, Blogs, etc. Just give your followers food content, day in and day out, and sooner or later you will become the go-to guy on your niche. 3. Attraction marketing is leading with value. It is about nurturing those who look up to you. It’s about keeping the communication lines open, answering their questions, providing them with tools and resources, and providing them advice and solutions to their problems. This is network marketing so their success is also your success. What’s really beneficial about this concept is that the better you are in nurturing your network, the more warm leads you receive through referrals made by your own followers.

If you are able to fully and effectively utilize all these social media marketing strategies, it won’t be long before you will be perceived as a leader. Be reminded however that becoming a leader won’t happen overnight. It will take some time before people will start noticing you. Once their eyes are upon you, what you need to do is nurture their attention by giving them what they want or need in the form of free content like articles, ebooks, training materials, software, etc. See to it that the content you provide are always of the best quality. As was stated earlier, with attraction marketing, you are not going to send pitches to people you don’t know. Instead, these people will be going over to you and asking you details on how they can join your business. The concept is really simple. In searching for business opportunities, people are attracted towards people who are treated as leaders in their chosen niches. So this is exactly what you should do. Make yourself a leader and the people will start approaching you. If you keep on doing this, that’s when people will start recognizing you as a leader. The power of social media marketing and attraction marketing put together will really bring your business to the next level and long term huge success.

Lina von Frausing-Borch becameserious in her internet network marketing business since she discovered this marketing systemcombined with theattraction marketing principles. If you would like to be really successful in your network marketing,she highly recommends this system because it doesn’t only build a strong online business for you but also builds you as a valuable leader.

Shaping Quality Management Processes

Whether you offer services or products to your customers, ensuring quality to your customers is vital to help to shape a better and more profitable business. You cannot, however, just expect quality and especially if you are running a busy and hectic company you need to have good quality management processes in place to ensure that quality is consistent throughout the organisation.

Before setting the processes involved in quality management, you need to decide what kind of level of service you are expecting in other words, to write a quality policy which sets out a baseline level for the quality you expect each member of staff in your organisation to give. With this policy, everybody knows where they stand and exactly what is required of them in their day to day work tasks.

Quality management isnt only about ensuring customers are happy, although youre likely to want to include a way in which you handle complaints and customer feedback in your management processes but it can also benefit the business in a number of different ways. It will help, for example, to track make records of invoices and receipts in a more efficient and effective way, ensure your staff members are correctly trained and working towards their personal development aims alongside good HR processes and an overall higher level of service or product.

Once youve identified your quality policy, and the areas you would like to cover, the next step is to outline the processes which you already have in place youll find that even if you dont think you have processes in place, there will be a few informal ones you already use. If youve noticed problem areas, or find places where you think there should be some improvement, this is the time to tweak the way in which you work to iron out any of these issues.

Check these processes against the quality policy youve written and identify any that will need processes adding to them to ensure your policy can be upheld before creating a process document. It is really important to remember that your quality management system should adapt and change as your company develops and as new issues arise youre unlikely to get it right first time, so dont be afraid to make changes until you get it right.

You shouldnt be afraid that your business is too small to have a quality management system in place. In fact, smaller companies have a big advantage over large companies when implementing systems of this nature, because having the processes in place early gives a good framework for development and growth.

Remember to include forward thinking processes in your organisation; ensure someone is keeping up to date with the latest changes in legislation and regulations to keep your business one step ahead of the wheel.

Although there is no reason why companies cannot simply use their own resources and people for the task of setting up a quality management policy, help can always be found if youre looking for an expert to give you a hand. Business consultants can help you really lay down good processes and there are standards that you can be accredited to so that you can prove that your quality management system really is of a high quality.