Free Of Business

Everything for Business Products and Services Information

You are here: Home - Management


Category Archives: Management

How to Benefit from Partner Relationship Management (PRM)

How is PRM different from CRM?

In this demanding economy, companies are on the never-ending quest for solutions / tools that will help them accrue / maintain their loyalty and business with their customers. Customer Relationship Management (CRM) is one such application that has attracted a lot of attention from organizations worldwide.

Though containing the word “relationship”, CRM is actually not concerned with managing customer relationships. It lays emphasis on creating customer profiles by accumulating and advocating data regarding customer’s buying habits and personal preferences. These profiles are then used by businesses to directly target their niche market.

Talking about relationships, Partner Relationship Management (PRM) is an affair about understanding and satisfying the needs of your business partners with dexterity. As compared to gathering sales data, PRM is a much more complex application as it involves building and maintaining trust between you and your business channel partners. Many discussions on PRM, in correlation with CRM, have argued over personifying PRM either as seperate entity or merely an element of CRM.

CRM was fundamentally structured to manage direct sales engagements between a seller and a buyer. This function concentrates on gathering and sharing data throughout customer/s buying cycle. On the other hand, PRM has been designed to manage a complex system revolving around aligning business processes across the entire chain of vendors to partner and to customers. PRM technology enables companies to generate more work efficiency and profitability with all partner types, including channel, distribution, reseller, strategic alliance, system integration and consulting partners.

Since, every partner organization has a unique way of executing business, it is difficult to manifest a perfect process alignment between partners and vendors. This discrepancy makes it practically impossible to report and measure channel results accurately. CRM systems were not designed to accommodate this level of complexity. To effectively manage indirect business relationships, companies require a dedicated PRM system to co-ordinate activity between all the participants in the process loop.

Making PRM Work for You

Partners provide a cost-effective way to expand your enterprise by providing you with broader geo-market reach. When leveraged properly, they help you to accelerate revenue growth, streamline operations and improve efficiency.

Partner relationship management (PRM) is a business strategy for improving communication between companies and their channel partners. At a time when businesses need to maximize every resource available to them, building strong partner relationships and effective channel strategies has become a critical practice. Working with PRM dynamics, you must also focus on: –

1.Communicating with your partner, using your self-disclosure skills to articulate your needs.

2.Identifying and then sharing your personal most trusted strategies with your partner.

3.Evolving mutually beneficial agreements while working through a conflicting situation.

With businesses becoming global and interdependent in nature, PRM has a more vital role to play. This worldwide interdependence is only based on trust factor. The call-center industry sets a major example on this front. American businesses, having formed alliances with partners in India, Africa, and other distant regions, hire thousands of call-center executives to meet American and worldwide consumer demands. Such alliances require a high degree of partnership intelligence. Without establishing and managing such trusting and mutually beneficial alliances, the level of investments made by the call center and other industries will only face a doom.

Advantages of Partner Relationship Management

Businesses and organizations can immensely benefit from Partner Relationship Management (PRM) programs as follows: –

* Extend your enterprise reach and increase revenues through a well-managed partner network.

* Optimize partner program profitability through better understanding of partner’s value and performance.

* Streamline operations and reduce costs by automating manual processes and integrating partner operations throughout the enterprise.

* Develop a mutually trusting and beneficial partnerships

* Challenge you to change and focus on the future so you do not continually dwell on past glories and stay stagnant.

* Helps you focus resources on critical activities throughout the customer sales cycle and product lifecycle to maximize revenue rates and margins.

* Help companies deliver services that maximize product availability and customer productivity and minimize cost, time and energy.

* Links your future with that of your partner in a positive and exciting way.

* Efficiently manage your association with important customers, suppliers, outsourcing partners and partner alliances.

Web-based PRM software applications enable companies to customize and streamline administrative tasks by making real-time information available to all the partners over the Internet. Several CRM providers have incorporated PRM features in their software applications in the shape of web-enabled spreadsheets shared over extranet.

Salesforce.com’s comprehensive on-demand PRM:

As one of the leading companies offering on-demand CRM application, Salesforce.com provides capable solutions for managing your indirect sales channels. The PRM system, integrated with Sales Force Automation, helps to deliver unmatched visibility to your company’s sales pipeline for direct and indirect channels.

Sales Force PRM makes it easy for partners to access leads, collaborate on deals and locate all the lucrative information. Through a set of easy-to-use services, Sales Force PRM offers: –

1.Higher level of Partner Adoption.

2.Complete Channel Visibility via real-time access to channel sales.

3.Leading Partner Lifecycle Management, including recruitment, marketing, selling and measurement.

4.Integrated SFA application for planning and forecasting.

5.100% on-demand partner solutions resulting in fast deployment and customized partner experience.

Where else will you find such a powerful combination under one-roof? If you need more reasons to get Sales Force PRM solution, download Sales Force PRM Datasheet – Free. Contact Salesforce.com Today!

Author Information:

For more information contact us at: Sales Force

Court Ordered Anger Management Is It Always the Right Answer

Every year thousands of people are required to take a court ordered anger management class. This is oftentimes mandated as an alternative to jail time for people who have been involved in some altercation, verbal or physical, that does not involve weapons or domestic violence.

There are a number of options available for people to take one of these courses. Many counties offer them, therapists in private practice offer groups or will see people individually and lately there have been a number of courses that are offered online.

Surprisingly, the courts very often do not mandate anything beyond completing an anger course of some sort so the length of time that the offender may spend in anger management can vary anywhere from four to 50 or more hours, with most courses falling in the 10 – 20 hour range.

The topics covered are not usually mandated either and can cover a variety of topics from learning to recognize when you are getting angry to taking a time out to understanding your triggers and managing them a different way to dealing with criticism or difficult people/situations.

Most court ordered classes offered are good and offer some benefit.

However, they do not always address the real issue. While it may appear that the person in question has an anger problem it in reality is oftentimes only a symptom of a deeper problem. Many people who are placed in a court ordered program actually struggle with more serious mental health issues such as an alcohol or drug problem, bipolar disorder, anti social personality disorder, or rage disorder which is an extreme anger management problem with that has biological roots.

Without these problems being first recognized and treated an anger course is likely to be of little help to these people with the end result being that they end up getting in trouble again and possibly seriously injuring someone or themselves.

While court ordered anger management classes are often a very cost effective way of dealing with someone whose anger issues are out of control they are not appropriate for everyone. A mental health evaluation prior to sentencing would go a long way to ensuring that offenders were put into the proper treatment program.

Manage Your Inventory By Using Inventory Management Software

If you have a company that handles large amounts of inventory youre going to want to have a system in place that lets you manage your inventory in a way that you always know exactly what you have on hand, what has been sold and spoken for, and what stock you have arriving. Managing the fulfillment of your orders is very important so that you dont run out of inventory. Running out of inventory can mean losing sales and this is a scenario that you want to avoid. Inventory management can be made easy with the use of inventory software that is available to do all the work for you. No more papers lying around waiting to be filed.

Inventory software is easy to use and will most times come with a tutorial to help you get started. Youll be able to keep track of the inventory that pertains to your business without ever having to second guess yourself again. As well as an accurate record of what inventory you have on hand youll also be able to keep track of your costs, expenses, and debts. Most inventory management will also let you keep track of the equipment that you have that is used as your business capital. If you have any equipment that is depreciated youll be able to tell at a glance what the value is. With all the functionality of an inventory software program you may be able to reduce those other types of business software that youre using to keep records and information about other aspects of your business.

There are many different types of inventory software on the market. If youre unsure about what management system to buy you can check reviews of software in many business magazines and journals. Many software companies will offer their software with a trial version so you can use they program for a couple of weeks or will give you an extensive online overview of their product before you decide to buy.

Time Management Techniques For Effective Studying And Concentration

Lots of people find studying difficult, but the following time-management techniques will help you study more effectively and efficiently.

Planning. Be systematic in your studying – plan out what you will do when. Whether it is writing an essay or revising for exams, plan what needs to be done and roughly how long you are going to spend on each section of the work. That way, no one thing gets too much attention and another too little.

Each time you sit down to study decide what you are going to do, and for how long. Stick to the deadline.

Avoid overload. You need time for study and time for rest, relaxation, sleep, eating, exercising and socializing.

People who are good at time-management don’t wait until the last minute to complete their projects. Make sure you allow enough time for the unexpected, so plan your study in advance.

If you have exams coming up, plan your revision so you cover all the material necessary, and do practice papers, questions or similar to help you memorise information.

Know yourself. Good time-management means studying at the times of day when you are freshest. If you are up with the lark then this will be early morning and late morning/early afternoon. If you are an owl, try late morning and late afternoon/early evening. Study difficult subjects first, when you are fresh.

Don’t shy away from material which you find most difficult to understand – tackle it when you are fresh.

Physical environment. Stop interruptions. Find a nice quiet place to study, switch off your phone. Turn off the email alert on your computer. In fact, setting up a regular study place will help get you in the mood.

Sit at a desk, rather than lounging on the bed or floor. And make sure you sit in a reasonably comfy chair, set at the right height and with good lighting.

Psychology. Don’t forget the big picture. Why are you doing all this work? To reach your long term goals, so don’t forget them! Good time-management teaches us to links short term activities to long term goals, so that we never lose sight of the big picture. Be positive – you will get there!
Stop studying when you are no longer being productive. It’s not the time itself that you spend on studying; it is the quality of the studying.

If you get tired or bored, switch task/activity – you will pay more attention to something that’s different. Some people have 3 tasks on the go at any time, and rotate around them in 30 minute blocks. Once one is finished, add a new task in so you are still working on 3 topics.

If you are procrastinating, ask yourself why. Perhaps the task is unclear, in which case clarify it. Do you have all the information to hand? If not, make finding the information the first thing you do. If it’s an unpleasant task, it will only seem even more unpleasant the longer you leave it, so just get stuck.

Recognise that you have a limited concentration span – for most people it’s around 40 minutes, so have regular breaks.

Learning strategies. Play to your strengths – we all learn in different ways so find what suits you best and capitalise on it. Try:
* read and then question yourself; pair up with someone else and question each other
* make notes
* highlight key words
* use mind maps
* make a list of questions you need to find the answers to.

Read for comprehension not to get to the end of the chapter.

Alternate reading with more active learning exercises, such as note taking, test questions

If you are still struggling, try this rescue remedy. Stand up and walk around, preferably outside for 5 minutes. Go back to your study place. Set a timer for 10 minutes and start somewhere – anywhere. At the end of 10 minutes you will be engrossed and will have clarified where you are going.

Good luck!

Online Reputation Management

Online Reputation Management is a service that more and more online marketing companies are offering. While other methods of online marketing such as Search Engine Optimisation (SEO), Email Marketing, Social Media Marketing tend to promote your products and services across the web, Online Reputation Management tends to limit the damage caused by an effective online marketing campaign (that is one that reaches a lot of potential customers) when your goods and services does not meet the expectations of those clients. In other words when a customer does business with you as a result of a successful online marketing campaign but you are unable to deliver a satisfactory service you need an online reputation management service.

Why is it so important to manage your online reputation?
Building a good reputation can take years, gaining a bad one can take seconds – this old adage is as true as ever in the internet age. To take Tesco (retail supermarket) as an example. As a result of their Friday Frenzy promotion that went wrong comments started to surface on Facebook. Comments such as:

What a waste of time, think Ill stick to another company for clothes.

Im off, more things to do and other shops to buy from

Not happy with Tesco now, surely thats against the sales of goods act or advertising or something

Dont forget to unlike the page when you get the code to stop further publicity for Tesco

This is (and was) damaging for Tesco in the sense that potential customers searching for the company are likely to find these comments and will be put off by it, which will result in lost customers. No company ever went into business to lose customers, not especially in this way. In todays market and with the huge growth of consumer generated media, online news and industry news, such as blogs, forums, news sites, network sites and message boards, information can be quickly generated and indexed by search engines. That is why business owners realise the importance of listening to what is being said about their businesses online, especially if these messages are negative. Successful organizations are aware of the importance of brand reputation. A positive brand reputation brings trust, confidence, and sales, which are ultimately reflected in revenue growth and profitability.
A Bad reputation can and does result in lower level of consumer confidence, and in turn, a reduction in revenue and profits.
That is why Online Reputation Management is such a vital service for many companies. But how do online marketing companies manage the reputation of their client, how do they stay ahead of all the negative comments that creep out of the web.

Online Reputation Management tools.
These tools will index conversations from blogs, social networks and other social media. These tools will search the blogging world for comments, articles, posts and tweets. As Twitter is quickly growing to become the number one social networking site, I was interested to find out that there are tools out there that monitor what is being said about your business on the website. I found a tool that provides hourly Twitter alerts sent via email, where you can specify keywords, people and links to track. Ofcourse Google alerts is a popular monitoring tool that can be used to monitor new contents on the web with a keyword that you suggest amongst others.

Obstacles to Online Reputation Management
Googles introduction of real-time results into their SERPs has a negative impact for Online Reputation Management because it means that if your name or brand is sites like Twitter, it is likely to start appearing near the top of the search results. This matters for Online Marketing companies because now all the little tweets of the world surrounding your brand or name become more visible to the generic searcher.
Facebook has announced new privacy settings that also complicate reputation management. Users of the site will now have to opt-out from having their status updates displayed to ‘Everyone’.

Everyone includes the search engines.

The most troubling aspect of this is that most users will not know to ‘opt-out’ to keep their status info private.

It’s a shame, because this is a big deal when combined with Google’s new real-time search.
So in conclusion if you want to better understand the role of online marketing companies in Online Reputation Management, see the disgruntled customer as a villain who is determined to destroy the company (victim) and the Online Marketing company as the hero whos mission is to quickly remove the threat from search engines (battleground) and from every nook and cranny.

How Virtualization And Cloud Management Related To Cloud Computing

There are many trending topics, today we have two of them to discuss the first one is cloud computing Virtualization and the other one is cloud management. Many of you might know what is Virtualization? As according to the definition in Wikipedia it is the creation of a virtual (rather than actual) version of something in the area of computing, such as a hardware platform, operating system, storage device, or network resources.

Cloud management or Managed cloud services come up with the vision to create, develop and get advanced methods in cloud computing. Service providers recommend services to cloud computing companies to handle their cloud related problems. Therefore it helps other companies to concentrate on other business plans for their proper growth. People often puzzle themselves with cloud computing and cloud management services are same technology. Although both are connected to each other but, they dont function in the same manner. Cloud computing is created to encourage device liberty and raise the scalability of companies, on the other hand cloud management services helps in the proper running of the Cloud server. They help running of a Cloud atmosphere in a well-organized and smooth manner.

Cloud computing and Virtualization are different technologies but, most of the time they are exchanged. These can work without one another. But cloud computing is best if the desktop is Virtualized first because most cloud server requires multiple virtual server and storage devices to work.

Virtualization facilitates a business to save on their computing requirements and assets by creating a Virtualized adaptation of a substantial resource in the same resource.

Cloud management helps in boosting the cloud atmosphere by optimizing existing resources. Everything that is stored on your cloud would be carefully managed and shall be used as and when needed. Any company running its infrastructure on a cloud wishes to get services from a trusted and reliable cloud management provider. Nevertheless with managed cloud services you wont have to worry about managing and monitoring of your cloud server. Cloud management works on the basis of pay for what you use, this helps the client and they use resources as per their requirements.

Virtualization is a technology that helps organizations and customers to operate their computer, application, storage devices and servers more efficiently. It can be defined as running several instances of operating systems on computers when it is only created to run one instance.

Types of Virtualization:

Server Virtualization: It combines various physical servers to virtual servers and is then run on a particular physical server.

Application Virtualization: The application is run on a different host where it is installed and is remotely entered from a different computer.

Presentation Virtualization: It runs on met frame like Citrix, the application is then run on a different host still it can also be seen on Customers screen.

Network Virtualization: It uses the network in a carved up way and it can be run on various purposes, through the switch, NICs, storage devices.

Cloud management is highly efficient technology that allows user to get the most of their servers. The usual goal of Virtualization is to centralize administrative tasks even as improving scalability and work load.

Vendor Management Consulting India Quest Venture

Questplc vendor management seeks higher levels of service and tracks metrics and vendor performance. Questplc vendor management is going to have a program manager who is responsible for implementing the company’s business rules and policies which govern the acquisition of project or contingent labor services. Questplc serviced corporate services; which will focus on strategy, environment scan, Mergers & Acquisitions, corporate Initiatives and Operational Excellence for value creation.

We all know Vendor Relationship development and management is a key role in gaining the stability and consistency International companies expect. Too often consistency and accuracy can be a moving target. You need someone in the region who has experience with vendor management, scheduling, project management and the ability to communicate clearly with vendors.

Questplc vendor management is going to have a program manager who is responsible for implementing the company’s business rules and policies which govern the acquisition. We keep rapidity with the speed of business means that executives never have enough time. While most would choose to focus on strategic areas such as operations, product development, customer relationships and internal leadership, all too often the urgent takes priority over the important. Quest Venture coordinators provides a better way to manage important, non-core business processes including Finance & Accounts, payroll & Retrials benefits management, Outsourcing services, Data processing, Customer services, Customer Retention, and Technical Support or more services etc.

Quest Venture Vendor management training will assure you receive maximum benefit from your system. We will analyze your needs and recommend a training program for your specific situation. One option is virtual consulting in which our trainer meets with your trainees via the internet. We will develop the syllabus and provide training materials. We will also recommend or offer the training material should you choose to do your own training. Our commitment is to provide what and only what you need at an affordable price.

Quest Venture have a team of experts and are using advanced technology to benefit you with the best of Strategic Vendor Management & Selection of Equipments. Meeting end to end requirements of the clients, we have marked or position amidst the dependable providers of Vendor Management Services in India.

Function Of Management

An organisation is course of achieving its objectives is influenced by several internet and external factors. The external factors are beyond control. The internal factors can, however, be controlled or suitably amended to facilitate the achievement of the predetermined objectives.

Every manager tries to ensure that all that is thought of is achieved. It requires for a systematic approach involving a careful forecast and coordinated group effort.

The sequence of careful forecast and coordinated group efforts involves combination of several functions to be performed by a manager. These managerial functions vary from one organization to another. There is no unanimity amongst the scholars as to the functions required to be performed by manager. Different scholars of management have described the function of management differently depending upon their research and studies.

1.Forecasting and planning
2.Organizing
3.Commanding
4.Coordinating, and
5.Controlling

In above classification of functions, forecasting was considered as an integral activity of planning. Commanding included directing and staffing. Coordinating, an overall function of management was considered as an independent managerial function. Organizing and controlling were treated as usual functions.

1.PLANNING
Planning is the fundamental function of management. It implies setting the targets or objectives required to be achieved and also deciding in advance the probable courses of action or methods required to achieve these objectives.
Koontz and ODonnel define planning as An intellectual process, conscious determination of course of action, basing of decision on facts, purposes and considered estimates.

2.ORGANISING
It is implies the managerial process of creating the authority responsibility relationship throughout an organization. It involves the function of delegating authority as ell as fixing the responsibilities. As a managerial function the process of organization includes the following activities.

3.STAFFING
Staffing is concerned with planning and organizing human resources requirements. Staffing includes the activities which aim at selecting, training and placing the persons of required skills and capabilities

4.DIRECTING
Directing is known as the driving force. To quote koontz and oDonnel Directing is the inter-personal aspect of managing by which subordinates are led to understand and contribute effectively and efficiently to the attainment of enterprise objectives.

5.CONTROLLING
Controlling means ensuring that the performance of the persons matches the plans decide in planning stage.

Internet Marketing Negative Effects Of Not Managing Time

To become a successful internet marketer you will need to develop certain skills that are key to that success. One of the key skills that you will need to learn and use is time management. Managing your time the right way is a very important aspect of running a healthy online business. The truth of the matter is, if you are not managing your time correctly your internet business may encounter negative effects. In this article you will get to see what some of he negative effects are.

Falling behind in your work. Because there are so many different tasks and operations that have to be done to run a successful internet marketing campaign, from setting up your salespage, to driving targeted traffic to that site and much more. Without the proper management of your time it is easy for any individual to fall behind.

Loss of organization. Poor time manage management can often lead one into major organization problems, Being unorganized can cause you to lose track of what is that you should be doing at a particular time, or place, also loss of valuable and important information pertaining to your business. Wasting valuable time because you have to figure out what you did or didn’t do. Where you left off or where to start. This can be avoided by having a simple daily list of thing you want to do, this is a way to begin to keep track of what you have done and what you need to do.

Becoming overwhelmed. Another negative effect of not managing your time is the ability to become overwhelmed with the many tasks that must be done to operate your internet business. Operating a successful online business has many aspects and can take a lot of time. If you end up spending to much of that time on only one aspect of your business… say, your website graphics, or getting it perfect in your eyes, then you may run into the problem of neglecting other necessary task involved with your businesses success, like getting targeted traffic to that website, or optimizing that website to ensure top page rankings in the search engines. This approach can lead to you finding yourself overwhelmed with a lot of task not implemented or finished.

Playing the catch up game. Now that you have fallen behind, no organization, and having become overwhelmed, you can find yourself in the awkward position of attempting to play the “catch up game”, trying hard to get yourself back in a position where you are in control of what your next task will be, also when and how it will be completed. Playing this catch up game can move a individual to a point where they may even want to give up on their project. My advice to you is to take a little time to think it over, relax, and come up with a workable plan. Giving up will only lead to failure.

Loss of focus. Losing your focus and becoming vulnerable to distractions is another symptom of poor time management. Managing your time correctly should ensure that you have your workday scheduled out. Distractions are bound to pop up during the work day, how you handle them is what is crucial. Keeping focus on those tasks that you have scheduled out for your work day will help you resist the urges to fall prey to any distraction that may surface.

Because most internet marketers start their businesses from home it is easy for many distractions to pop up. I found it a very good idea to make sure that individuals in my life know when my work hours are and that during this time I do not want to be disturbed unless necessary. This works well because these are people pulling for your success also. Limit phone calls to business calls during your work hours. The important thing is you need to get the distraction time under control and to a minimum.

Loss of potential income. Now we come to the bottom line, that is that “time is money” especially when you are in your own internet marketing business. If you are wasting time and not getting the needed tasks done to promote your business the right way, you will not make money. Improper time management can lead to loss of income and eventual internet business failure.

I have made this list of negative effects to impress on the reader the importance of proper time management in their home online businesses. By incorporating a good work schedule for your daily work projects and task, you can avoid the negative effects mentioned above and help ensure a more positive result in your internet marketing efforts because of your time well spent.

Why buy Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edit

Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition are books that many students and other people associated with the subjects buy. Although there are thousands of books available on these topics, these books are very popular because of the way they explain these topics. And if you look at the latest trends you will find that there are many that buy these books online. Why they do so is explained below.

Ease of purchase When you buy Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition or any book for that matter online, you give yourself the best shopping experience. Well, if you are someone that likes to spend hours in the market and loves to haggle over the price of anything then online shopping is not for you. But if you like ease in the way you can search for books and also look at related books without having to search the whole world then online shopping is for you. The modern online booksellers ensure that they make your book visible to you in the easiest manner.

Home delivery One of the biggest advantages of buying Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition online is that you can have these books delivered to your home or any other shipping address. Some of the websites also offer free shipping so that you don’t need to pay for that too. Some websites charge you but the amount is rather minimal.

You can find the best stores easily Finding the best store for buying books like Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition is very easy. Shortlist some of the websites that sell these books and read online reviews of these websites. Some of these websites also have their customer testimonials published on their homepage so that you can see how happy they are with the services. Spend half an hour on these comments and testimonials and you will know which website you should use to buy Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition.

Both Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition have the most lucid content you will ever come across. Statistics and system analysis and design are not the easiest subjects in the world to master but if you have the right resources you don’t need to worry. Even when you are new to these topics the best books like Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition make it very easy for you to grasp the concepts and understand their relevance in real life.

To ensure that your professor immediately has a favorable impression on you, it is important that you learn early. Use books like Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition and you will easily manage to do this. You get some sure shot benefits when you buy books like Statistics for Management and Economics 9th Edition and System Analysis and Design 9th Edition online. They also help you prepare well.